Refund Policy
1. Introduction
At DigitalBull, we are committed to providing the highest quality courses and customer satisfaction. This Refund Policy outlines the terms under which you may request a refund for your subscription to our courses.
2. Refund Eligibility
If you cancel your subscription within 14 days of purchase and have not accessed any course content, you are eligible for a full refund. To request a refund, please contact our customer service team within this period.
3. Partial Refunds
If you cancel after 14 days or if you have accessed any course content, refunds will be at our sole discretion and may be prorated based on the time elapsed or the amount of content accessed.
4. Non-Refundable Items
No refunds will be given for any promotional or discounted subscriptions.
5. How to Request a Refund
To request a refund, please contact our customer service team with your order details and the reason for your request. You can reach us via:
- Email: support@digitalbull.co
- Online Messaging Service: Accessible through our website live chat feature
6. Processing Refunds
Once your refund request is approved, we will process the refund to your original method of payment. Please allow up to 10 business days for the refund to reflect in your account.
7. Changes to this Policy
We may update this Refund Policy from time to time. The latest version will always be available on our website. It is your responsibility to review this policy regularly.
By subscribing to our courses, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.